Get connected

Install before you fly.

Install it at home on Wi-Fi before you fly. When you land, turn on data roaming for the eSIM line.

1

Buy

Pick a plan and check out. Your one-tap install link arrives by email right after payment.

2

Install

Install at home on Wi-Fi — tap the link, or scan the QR — and leave it switched off. No signal needed.

3

Activate

Land, turn on data roaming for the vigxo line, and you’re online.

4

Top up

Running low? Reloadable plans top up from your dashboard onto the same eSIM.

Step 0 — check your phone

An eSIM needs a compatible, carrier-unlocked phone. Confirm yours on the device check page.

Install, step by step

On iPhone (iOS)

  1. Open the confirmation email and tap the install link — or Settings → Cellular → Add eSIM → Use QR Code and scan the QR from the same email.
  2. Label the plan “vigxo travel” and keep your home line as your default voice line.
  3. Leave the eSIM off until you arrive. On landing, turn ON Data Roaming for the vigxo line.
  4. Set the vigxo line as your Mobile Data line. You’re online.

On Android

  1. Tap the Android install link in your email — or Settings → Network & internet → SIMs → Add eSIM → scan the QR.
  2. Download the profile and name it “vigxo travel”.
  3. When you land, turn on data roaming for the vigxo line and set it as your mobile-data SIM.
  4. Toggle Airplane mode once if it doesn’t connect within a minute.

If it doesn’t connect right away

  • Data Roaming must be ON for the vigxo line — this is normal and safe; it uses the local partner network, not your home carrier.
  • After you turn the line on, it can take a minute or two to attach. Toggle airplane mode once if it does not.
  • Keep your home SIM active for calls and texts. vigxo is data-only; use WhatsApp/FaceTime over data.

What happens to my physical SIM?

It stays active. You keep your number. You will still receive calls and texts (like bank codes) from home. The eSIM is data-only and runs alongside it.

How dual-SIM works abroad

Set your home SIM as the default for Voice and SMS. Set vigxo as your Mobile Data line. Turn Data Roaming OFF on your home line to avoid surprise bills.

Install before or after landing?

Install before you fly. Downloading the eSIM needs an internet connection. When you land, turn on data roaming for the eSIM line.

How to confirm it worked

After installing, check your device's SIM settings. The new eSIM should be listed as downloaded. Leave it turned off or inactive until you arrive.

The data-roaming toggle

Turn data roaming ON for the vigxo line to reach the local partner network. Turn data roaming OFF on your home line so your own carrier does not bill you for data.

Scanned but nothing connects?

  1. 1. Check that the vigxo line is switched ON.
  2. 2. Verify Data Roaming is ON for the vigxo line.
  3. 3. Make sure vigxo is selected as your active Mobile Data line.
  4. 4. Toggle Airplane mode on then off to force a reconnection. Menu layouts differ slightly by phone.