Privacy Policy

Last updated: 2026-08-12

Data We Collect

We collect your email address for authentication and order notifications, payment information (processed by Stripe — we never store card numbers), eSIM provisioning data (ICCID, QR code), and usage statistics (data consumed, data remaining) to display in the app. If you accept all cookies, Google Analytics also collects the pages you view, how you got here, your device and browser, and an approximate location from your IP address, tied to a random identifier stored on your device.

How We Use Data

We use your data to fulfill your eSIM purchase, send order confirmations, and display usage in your dashboard. Analytics data shows us which destinations and pages people actually use. Google Signals is on for our property, so Google can link your visits across devices where you are signed in to a Google account, and use the data for advertising and audience building. No money changes hands, but under California law that sharing counts as a "sale" or "share"; choosing "Essential only" opts you out.

Data Storage

Your data is stored on Cloudflare infrastructure. Payment data is stored by Stripe and subject to Stripe's privacy policy. Analytics data is held by Google and processed on its servers, including outside your country.

Data Retention

We retain your data for as long as your account is active. You may request deletion at any time by using the "Delete account" feature in your account settings or by emailing support.

Cookies

Essential: a session cookie for authentication (SameSite=Strict) and a geo-detection cookie to show relevant plans (httpOnly, 24-hour TTL). With "Accept all" we also set a cookie for the last destination you viewed, an analytics identifier shared with Google (vigxo_cid, two years), and Google Analytics' own cookies (_ga and _ga_*, two years). Nothing beyond the essential cookies is set before you accept. "Cookie settings" in the footer changes or withdraws that choice at any time and deletes those cookies.

Third-Party Services

Your Rights

Under GDPR and applicable law, you have the right to access, correct, or delete your personal data.

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